Standards for Certified Members


In order to become a Certified Member of the Goldcar Collision Repair Network, each applicant must be inspected by an ASE Certified Master Autobody/Paint Technician designated by the Goldcar Network, and must be certified to meet the following qualifications:

A. Must have verifiable technical training and knowledge. Shops which are I-CAR Gold Class Certified or have at least one member of the production or supervisory staff who is an ASE Certified Master Autobody/Paint Technician will meet this requirement. Consideration will be given to shops having production staff who have otherwise demonstrated a similar level of training and knowledge.

B. Must demonstrate a committment to education through continued participation in I-CAR or other technical training.

C. Must have the equipment necessary to safely raise and support vehicles for inspection and repair.

D. Must have a Metal Inert Gas (MIG) Welder.

E. Must have, for structural repairs:
(1) Current dimensional guides appropriate to the vehicle being repaired.

(2) A three dimensional measuring system suitable for measuring structural dimensions of symmetrical and non-symmetrical vehicles, with a +/- 1 mm or better accuracy.

(3) Electric or hydraulic equipment to make multiple body and structural pulls for straightening.

(4) Four point achoring for unibody repairs.

F. Must have, for refinishing:
(1) An approved, enclosed refinishing area which complies with safety, fire code, environmental, or other applicable regulations.

(2) Adequate provisions for safe storage of flammable materials and hazardous waste.

(3) A current contract or agreement for periodic removal of hazardous waste by a licensed waste hauler. (On-premises recycling of liquid waste is acceptable provided any non-recyclable residue is removed in an approved manner).

G. Must have the capacity to provide four wheel alignment.

H. Must have the capacity to reclaim, recycle, and recharge refrigerants used in automotive air conditioning systems, including the necessary equipment and the necessary technician certification for compliance with applicable regulations.

I. Must have the capacity to provide other collision related mechanical repairs.

J. Must provide a written warranty on workmanship and materials (minimum one year).

K. Must have a current set of collision estimating guides, either printed or electronic.

L. Must participate in a third party customer satisfaction index rating system, and must maintain an overall CSI Rating of at least 90%.

M. Must have an established business location, in full compliance with local zoning laws and applicable regulations. The business location must include a comfortable, presentable office/reception/customer waiting area, and the shop area must be well maintained with a professional appearance.

N. Must have all applicable local, state, and federal licenses, permits, and registration numbers, including all of the following: Sales Tax Number, Federal Tax ID Number, State Body Shop License, Federal and State Hazardous Waste Numbers.

O. Must have all necessary insurance, including Garagekeepers Liability, Workmen's Compensation, and Fire.

P. Goldcar Collision Repair Network members are also now required to sign a consumer protection declaration as part of the membership agreement indicating that they are committed to preserving the right of the consumer (the vehicle owner) to choose how, when, and where his or her vehicle is repaired, and indicating that they are committed to providing a high quality, safe, correct, and complete repair. By signing the membership agreement, the shop management has also affirmed that repair agreements are strictly between the consumer and the shop, and that they will not allow the desires or recommendations of any outside party (such as an insurance company) to influence repair decisions when that outside party has a financial interest in the repair.

Any shop or consumer who has any question about the qualifications for Goldcar Collision Repair Network membership may contact us by telephone at (908)789-2020 or by E-mail .

 
 


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